Kuwait Airport Review

The brutally honest review below was making its way around whatsapp earlier today:

Review by Mark Stableford (Kuwait) 10th July 2015
This has to be one of the worst, most confusing and incompetent airports on the planet. Departing, there is not one single check-in hall, but four – each at completely different ends and corners of the airport. You can only get into two of them from the outside, while the other two are burrowed deep inside where you would not expect them, each of them again at different ends of the airport. It is completely confusing and time consuming to find where to check in, involving walking in and out the building (bearing in mind its 50c outside) and across large distances through what looks like a refugee camp. It takes many visits and missed flights to eventually get some idea of the layout and check in process. If you do manage to check in, you then have to encounter a myriad of incompetent, slow and lazy barriers from security through immigration. If your boarding pass is printed on a piece of paper instead of cardboard, you will be sent back to do your check-in all over again.

On arriving in the country you can spend hours trying to get through immigration along with teaming masses of other poor souls (South East Asian migrant labour) with people running between queues as one is closed whilst her majesty there takes a phone call, wanders off to the toilet, or just simply closes up her booth having lost interest. You can end up at the back end of a queue again many times doing this. The airport completely lacks any signage or common sense. Asking for help or information is a pointless waste of time. Nobody knows, or nobody cares (unless you are lucky enough to find an Indian or Philippino member of staff), but then they are almost always completely powerless to help. Its also filthy.

Unfortunately it sums up almost Kuwait infrastructure and management. What a contrast to places like Doha, Dubai and Abu Dhabi. Worst of all, this was not too many decades ago the most advanced and progressive country in the region. What a absolute shame. 0/10 is all this miserable horror of an place deserves. Unfortunately the minimum one can give is 1/10.

The average score for the airport is a 2/10. We need the new airport now more than ever. [Source]

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